Since 2016, the know-how in the field of software for labelling and identification including associated services has been bundled in an independent company, eXtra4 Software+Service GmbH.
Operating systems and hardware are becoming increasingly complex and susceptible to faults. This is why eXtra4 already introduced its support ticket system in 2013. It enables everyone - even users who are not yet customers of eXtra4 - to rely on the competence of a qualified support team.
Support services can be purchased like a conventional product. You buy a support ticket, get a points account and obtain instant help based on over 30 years of experience with labeling systems.